Privacy
What this policy covers
This policy explains how Certified Supps collects, uses and shares information when you use our website and buy from us. We sell research products only. We don't provide medical services, and we don't collect health information.
What we collect
Your name, email address, phone number, and billing and shipping addresses. Your account details and order history. Any information you give us to confirm that you are eligible to buy. Basic technical information such as your IP address, browser and device, and how you use the website. Card details are handled by our payment processor and are not stored by us.
How we collect it
We collect information when you create an account, place an order, fill in a form, or contact us by email, chat or text. We also use cookies and similar tools to keep you signed in, remember your preferences and understand how the website is used.
How we use it
To process, ship and support your orders. To confirm that buyers are eligible and to prevent fraud or misuse. To send order updates, and marketing messages only where you have agreed to them. To run and improve the website, and to meet our legal obligations.
Who we share it with
Only the companies that help us run the business, such as our payment processor, shipping carriers and website hosting providers, and only what they need to do their part. We may also share information when the law requires it, or with a new owner if the business is sold. We never sell your personal information, and we never share your mobile number or text-message consent with anyone for their own marketing.
Counting visits
To see which pages are read, our website host, Vercel, counts visits to our public pages. It uses no cookies, doesn't identify you, and isn't used for advertising. It never counts your account, cart, checkout or order pages, or anything you type. If your browser is set to Do Not Track or Global Privacy Control, your visits aren't counted.
Cookies
You can block or delete cookies in your browser settings. Some parts of the website, such as signing in and checkout, may not work without them.
How we protect it
We use reasonable safeguards to protect your information, and every page is sent over an encrypted connection. No system is perfectly secure, so we can't guarantee absolute security.
How long we keep it
We keep information for as long as we need it to fill orders, keep business records and meet our legal obligations. After that, we delete it or remove anything that identifies you.
Your choices
You can unsubscribe from marketing messages at any time. You can also ask to see, correct or delete your account information by writing to info@certifiedsupps.com. We'll confirm it's you before we act on a request.
Age
This website is for adults buying for research. We don't knowingly collect information from anyone under 18, and we delete it if we learn that we have.
Changes and questions
We may update this policy from time to time, and the version posted here is the current one. Questions about your information can be sent to info@certifiedsupps.com.